Empowering Private Club Professionals. Elevating Club Experiences.
At TJGallant LLC, I specialize in providing cutting-edge education and consulting services tailored to the unique needs of private clubs. With over 15 years of hands-on experience in the private club industry, I understand the challenges clubs face in attracting and retaining top talent, delivering exceptional member experiences, and staying competitive in an ever-evolving industry.
The Mission is Simple
Elevate the standard of excellence in private clubs through tailored education, hands-on consulting, and actionable strategies.
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The Execution is Bespoke
With over a decade and a half of experience in top-tier private clubs, I bring real-world knowledge to every engagement. I understand that every club is unique, and I design my programs and consulting services to meet your specific needs. I believe in delivering measurable results and elevating industry standards. Your success is my success.
Services
1
Certified Hospitality Professional™
Partnering with the professionals at Armstrong Consulting, I help mid-level managers in the private club industry achieve their Certified Hospitality Professional™ designation through a comprehensive 8-month course. This program includes both asynchronous and live sessions, providing participants with the flexibility they need and the guidance they deserve.
2
Private Club Consulting
Whether your club is facing operational challenges or looking to enhance its member experience, I offer consulting solutions designed to help your team thrive. From recruitment and retention strategies to improving food and beverage service, I deliver results-driven solutions that work.
3
On-The-Ground Education
A club’s greatest asset is its people. That’s why I provide on-ground training for food and beverage staff to ensure they deliver outstanding service. My customized training programs focus on practical skills and service excellence, helping clubs create memorable member experiences.